Kestrel Heritage

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Help Center

Find quick answers or talk to our support team.

Account and profile
Deposits
Withdrawals
Security
Cards
Alerts

Frequently asked questions

Is Kestrel Heritage free to use?

Creating an account is free. Any fee, if applicable, is shown before you confirm a transaction.

How fast are deposits?

Card deposits are instant. Bank transfers depend on your bank.

Where can I withdraw to?

To linked accounts and cards within the USA.

How do you keep my money safe?

Encryption, biometric unlock, instant card freeze and real-time alerts.

What if I forget my password?

Tap “Forgot password?” on the sign in screen and we will email you a reset link.

Can I use Kestrel Heritage on my phone?

Yes. The wallet is built mobile-first and works in any modern browser and in our Android app.

Are there limits on deposits or withdrawals?

Limits depend on your plan and verification level. You always see them before confirming.

How do I close my account?

Contact support and we will close it and delete your data according to our Privacy Policy.

Still need help?

Our team replies within one business day.

Contact support